Each rug is inspected for any pre-existing conditions. Many times soil covers up dye lot variations (abrash), fiber staining, prior dye bleeding, worn areas, or white knots that become “uncovered” after the wash. Some of these are weaving characteristics (abrash and white knots), and others are damage that can possibly be repaired or reversed. If you bring the rug to us personally, then this inspection takes place with you, and we will discuss any areas of concern that you have regarding your rugs, and your options. If we transport your rug to our facility, our wash and repair team will inspect your rug after its arrival and will contact you with any work recommendations or pre-wash “discoveries.”